Follow the password requirement instructions and your access will be updated immediately.

Once you enter the code successfully, you will be asked to enter a new password.

You can also click on “Resend” to send another email challenge code, but we recommend waiting at least 10 minutes before trying this step.

- If you do not see the email in your inbox, please check your SPAM folder.

- If you are unable to access the primary phone on the account, you will need to contact Flash Wireless via chat or email for assistance.

- If you are unable to access your email, you will need to contact Flash Wireless via chat or email for assistance.

A challenge code will be sent to the email on your account and to your primary phone number.

Enter your username, which is your Account Number or Phone number.

If you are having issues accessing MyAccount or you need to regain access because your username/password combo is not working, simply click on the Forgot Password link below the login button and follow the steps below: Technical support and Porting issues only

Holidays may impact normal hours of operation For support during our offline time or because of holidays or other events, Quinn may ask you if you want to create a case via email and request remote assistance to resolve your issue.įlash Wireless recommends using Chrome, Safari, Edge, or Firefox for best results.įlash Wireless experts are available for support during the following timeframes:Īll times are Eastern Standard time unless noted. Of course, Quinn will also direct you to our expert wireless technicians during our business hours. She can even send you links and other useful resources and resolve common issues you may run into! Try interacting with Quinn today by clicking on “Chat with an Expert” below! Quinn can handle your requests if you ask her a specific question, or she can guide you through the website or MyAccount online.

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